- Standard shipping in Australia: $8.50
- Express shipping in Australia: $12
- International shipping: Varies with location
- Free standard shipping in Australia for orders over $120
- Free international shipping for orders over $200
- Unfortunately we cannot offer express international shipping.
Processing time on orders will vary, but in general please allow 2-5 days for us to ship your items after your order is received. We strive to get your express orders out as soon as we can but we can't guarantee next-day dispatch.
All items are shipped through Australia Post. We do not take any responsibility for your parcel once it has left our hands, and therefore cannot take responsibility for items lost by Australia Post. You will receive a tracking number once your order has been shipped which will allow you to follow its journey. If you have made a significant purchase and would like to insure the parcel, please contact us as soon as you place your order, if not earlier. Insurance costs will be your own responsibility. If you are having trouble finding your order, please contact us at firstname.lastname@example.org and we can help out!
We ship to the address listed by you when you place your order. If items are returned to us due to an incorrect address or non-collection, we will contact you for an updated address to resend it to you. However, you are responsible for the cost of re-shipping an item due to incorrect details. If you realise you have made a mistake and need to change your address, contact us ASAP, and we'll gladly change it for you if we haven't sent it out yet.
Queries are best placed with Australia Post if you have any concerns about your parcel. We do not have access to any information other than your tracking number once the parcel has left our hands. To track your parcel, please input your tracking number here: